Mental Health Services 

Children And Adult Mental Health Services

The community based Havering child and adolescent mental health service (CAMHS) offers help to young people from birth up to the age of 18 who are experiencing emotional, behavioural and mental health difficulties.

The Havering CAMHS team is based in a local clinic and offers various support such as assessment of development problems, autism, hyperactivity, depression, and early onset psychosis and brief interventions. The team also offers support to families and carers.

During a child or young person’s development, there may be periods when they or their family’s ability to cope with difficult emotions or behaviour can put extreme pressures on relationships. We work with children and young people as early on as possible during these difficulties to turn the situation around.

Contact details

Children and Adolescent Mental Health Service
Acorn Specialist Children’s Centre
306 London Road

Tel: 0300 300 1888

Fax: 0844 493 0280

Email: [email protected]

Opening times: 9am – 5pm, Monday to Friday

Referrals will be accepted from GPs, school nurses, social services, teachers, specilist children’s centres.

Early intervention in psychosis (EIP) service

Early intervention in psychosis (EIP) service

The Havering early intervention in pyschosis (EIP) service offers intensive and assertive support for people aged 14 to 65 who may be experiencing their first episode of psychosis (for people aged 14- 18, this service is offered in partnership with our child and adolescent mental health service)

They support clients with their current problems, promoting recovery and maintaining wellness, and helping them return to normal activities in their community life. They work with those presenting with First Episode psychosis, and their families, to reduce the duration of untreated psychosis. Symptoms may include hallucinations, odd beliefs and ideas of reference, problems with thinking, paranoia as well as disturbances in sleep, appetite, mood and a decline in function.

We are a multidisciplinary team that offers psychosocial interventions including:

  • relapse prevention medication management psychology interventions
  • cognitive behavioural therapy (CBT)
  • family intervention
  • education about psychoses and general health
  • support accessing or returning to education, employment, social activities
  • support accessing benefits and housing
  • carer wellbeing


Early intervention in psychosis
137-145 Church Road
Harold Wood

Oasis House
Gubbins Lane
Harold Wood 

Tel: 0300 555 1083
Fax: 0844 493 0219

Opening times: 9am – 5pm, Monday to Friday


Referrals via email to [email protected].


Kooth is a digital mental health support service. It gives access to an online community of peers and a team of experienced councillors. Access is free of typical barriers to support: no waiting lists, no thresholds, no costs and complete anonymity.  This service is free, safe and anonymous online support for young people

Opening Times : Monday – Friday 12pm – 10pm

                            Saturday – Sunday 6pm – 10pm



Talking Therapies (IAPT)

Havering talking therapies provide a wide range of treatments and services helping those that feel distressed by difficult events in their lives as well as people concerned by their mental health. Their services are confidential easy to access and available to people living in the London Borough of Havering.

They are a free and confidential service, available to people aged 18 years or over, which provides access to expert advice and techniques to help address problems with stress, anxiety, depression, or low mood.

They understand that you may want to discuss Talking Therapies with your local GP before contacting us. Your GP will be able to talk to you about how Talking Therapies can help and they can even contact us on your behalf.Once you have contacted them they will call you to book in your first consultation with a member of the Talking Therapies team and to answer any questions you may have .

They aim to speak to you within two weeks from the day you first contact Talking Therapies. The first consultation with a specialist will take place over the telephone and last approximately 30 minutes.

If Talking Therapies is the right service for you, we will aim to offer a face-to-face appointment within four weeks from your telephone consultation.

Contact Details:

Petersfield Centre

Petersfield Avenue

Harold Hill 


Email: [email protected]

Telephone: 0300 300 1554 option 2

Opening Times: 8am – 8pm, Monday to Thursday, and 8am – 5pm, Friday



Young Minds

Young minds was established in 1993 and is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.

Young Minds champion children and young people’s mental health and wellbeing across the UK. Driven by the child’s experience they create change so that children and young people cope with life’s adversities find help when needed and succeed in life.

Contact details

Telephone: 0808 802 5544


Opening times: Mon-Fri 9:30am – 4pm

Brookside Child And Adolescent Inpatient Unit

The Brookside unit is divided into two main services onsite – there are two inpatient services, (The inpatient service and the Young People’s Home Treatment Team.)


Brookside underwent extensive environmental remodelling during 2016. The new environment is focussed on accessibility and openness and we are keen that this is reflected in the culture in relation to restrictive practice. All CYP’s are given their own door fob so that they can access their own bedrooms and other areas of the unit unimpeded.

Calming room
A ‘calming room’ has been specifically designed to enable staff to support the management of young people when in crisis, without impacting on the wider ward community. This will also avoid any potential seclusion of patients. The calming room is designed in such a way that once in use the door cannot be locked, so the CYP has the option of leaving the room whenever they wish. While in the room they would always be supervised by staff and hence receive an enhanced level of support, attention, reassurance and encouragement.

The building works have included redesign of all bedrooms. The unit now has capacity for 15 young people, 11 female and 4 male acute beds. Separate areas for both male and female young people have been identified as part of the plans.

The therapeutic environment has been enhanced with art work in bedrooms and throughout the unit. New furniture and kitchen areas have been included in the unit re-design.

The unit has developed a new catering programme to enable young people to participate in food preparation and those facilitates are now available to them.

Family wing
There is a dedicated family wing for visiting parents to enable parents to stay on the unit, including a separate kitchen where families can prepare and enjoy a meal away from the main unit. We have had very positive feedback from parents who have used this facility.

Sensory room
A sensory room, de-escalation room and two DDA compliant bedrooms have also been included. There is an open plan environment for day activities and the school has also been redecorated.

The redesign of the unit has focussed on enabling young people to have free flow of movement around the unit. This allows Young People free access to the toilets and drinks. It avoids the potential of informal patients being ‘de-facto’ detained.

The building re-design has provided a separate wing for parents to wait in comfort. Staff will keep parents updated when there are delays in accessing the unit.

Young People Home Treatment Team (YPHTT)

The Young Person’s Home Treatment Team (YPHTT) works alongside an inpatient service; it aims to increase the service scope to provide best evidence-based practice for young people with acute mental health conditions and their families, in the least restrictive manner, to enhance patient experience. Home treatment, which implies, “hospital in the home” can act as a bridge between inpatient services and community services, to prevent an admission, or facilitate early discharge back to the community.

The aims of the YPHTT is:

  • Treatment as close to home as possible
  • Evidence based interventions
  • Right treatment, right time and right place
  • Recovery focused interventions with an emphasis on least disruption to young people’s schooling
  • Empowering of families and young people to become resilient
  • Prevention of hospitalisation or where it cannot be prevented, a reduced length of stay
  • Integrated offer of care with integrated working with our partners in social services and education
  • Effective management of crisis and risk in the community with the offer of a home treatment team, providing a 24/7 service.
Contact details
Brookside Unit
107a Barley Lane

Tel: 0300 555 1156
Fax: 0844 493 0274
Opening times: 24 hours


Please email – [email protected] also use our out of hours email [email protected]

Positive Parents - Opening Doors by Opening Minds

Supporting families of children and young people with Special Educational Needs and Disabilities in the London Borough of Havering